Professional Sales — DEP | KarlaIA

Professional Sales

DEP · 01 - Administration, commerce et informatique

Durée
900 heures · 12 mois
Diplôme
DEP
Unités
60
Code
5821
Offert à
11 endroits

Ce que tu vas apprendre

The aim of the program is to train someone in the sales of products or services, to offer solutions that correspond to their customers’ needs, to provide advice, establish a climate of trust and build customer loyalty by offering personalized service that meets customer expectations. In addition to consulting and sales-related tasks, sales consultants may also manage and display in-store merchandise and provide after-sales service.

Le métier, en bref

Conseiller en vente au détail Les conseillères et conseillers en vente au détail accueillent les clients et les renseignent sur les produits et services, préparent des contrats de vente ou de location et concluent des ventes. Ils assurent le suivi du service après-vente. Dans le cadre de leurs fonctions dans un magasin ou une entreprise de services, ils peuvent avoir pour tâches de tenir à jour des registres de vente pour inventaire et d’aider à l’étalage. Un emploi comme conseiller en vente au détail, commis-vendeur ou représentant réclame une personnalité sociable, courtoise et des habiletés en communication. C’est un métier dynamique qui exige parfois de travailler sous pression. Formation(s) connexe(s) Réception en hôtellerie Représentation Salaire moyen Conseiller en vente au détail — 16,50 $ Appellation(s) d'emploi Conseiller/conseillère au service à la clientèle Conseiller/conseillère en vente au détail Gérant/gérante de boutique Gérant/gérante de commerce de détail Représentant/représentante de commerce – commerce de détail Représentant/représentante de commerce – commerce de gros (non technique)

Ce que ça te prend pour entrer

To be eligible for admission to this program, candidates must meet one of the following requirements: Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree OR Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning OR Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning OR Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister. Préalables fonctionnels A person who has reached the age of 18 can be admitted to a program of study leading to a Diploma of vocational studies (DVS) based on functional prerequisites. These prerequisites, in place for those aged at least 18 years at the start date declared for the vocational training program, are: successful completion of the general development test (GDT) and obtaining and passing the tests relative to the specific prerequisites in the language of instruction and mathematics, if applicable. This table indicates the new course codes for common core basic education (CCBE) and diversified basic education (DBE) required for the specific prerequisites in language of instruction and mathematics for the targeted program of study. In the cases where the new course codes for the CCBE and the DBE are in progressive implementation, the old codes are indicated in parenthesis and are still valid. The equivalent course codes in basic education in the youth sector are also indicated in the table. When a DVS does not require any specific prerequisites in language of instruction or in mathematics, a (-) will be displayed in the appropriate field. Please note that the functional prerequisites do not apply to attestation of vocational specialty (AVS) programs. Préalables spécifiques Langue d'enseignement Langue seconde Mathématique Adultes Jeunes Adultes Jeunes Adultes Jeunes ENG-1101-4 ou (ENG-1062-3) 632-306 ou (630-316) - - - -

📍 Où suivre cette formation

11 endroits · 5 régions — touche un établissement pour ses coordonnées.

Capitale-Nationale 1

C.F. Eastern Québec

Centre de formation professionnelle 📍 Sainte-Foy
Estrie 3

Recognition of acquired competencies (RAC) ETSB

Centre de formation professionnelle 📍 Magog Places disponibles 📅 entrée continue

C.F.P. Lennoxville

Centre de formation professionnelle 📍 Sherbrooke Places disponibles 📅 prochaine entrée : 8 septembre 2026

CFP Lennoxville - Concomitance

Centre de formation professionnelle 📍 Sherbrooke Places disponibles
Laval 1

C.D.C. Laurier Pont-Viau

Centre de formation professionnelle 📍 Laval Places disponibles 📅 prochaine entrée : 12 novembre 2026
Montérégie 2

ACCESS - Annexe Saint-Hubert

Centre de formation professionnelle 📍 Saint-Hubert

Pôle d’expertise en transport ACCESS

Centre de formation professionnelle 📍 Saint-Hubert Cours complet Places disponibles 📅 prochaine entrée : 25 août 2026
Montréal 4

St. Pius X Career Centre / Centre de carrières St. Pius X

Centre de formation professionnelle 📍 Montréal Places disponibles 📅 prochaine entrée : 28 septembre 2026

West Island Career Centre

Centre de formation professionnelle 📍 Pierrefonds Places disponibles 📅 prochaine entrée : 15 septembre 2026

Career Development Services

Centre de formation professionnelle 📍 Verdun

Verdun Adult and Career Centre

Centre de formation professionnelle 📍 Verdun Places disponibles 📅 prochaine entrée : 17 septembre 2026
Le programme en détail18 modules
Determine their suitability for the occupation and the training process
30 h
Establish professional relationships in the workplace
90 h
Interpret consumer behaviour
45 h
Provide customer service
30 h
Sell products and services
120 h
Perform sales-related transactions
45 h
Manage their time at work
15 h
Use job search techniques
30 h
Begin acquiring professional sales experience
60 h
Become familiar with the laws and regulations governing professional sales
30 h
Provide after-sales service
30 h
Perform sales-related activities in French (as a second language)
60 h
Keep their knowledge of products and services up to date
45 h
Perform stock management activities
60 h
Perform visual merchandising activities
45 h
Make connections between marketing strategies and sales of products and services
45 h
Integrate into the workplace
120 h
60
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ℹ️ Information publique tirée d'Inforoute, relevée le 13 août 2026. L'établissement ne l'a pas encore confirmée — communiquez avec lui pour les détails d'admission.

Information publique des établissements et des gouvernements, tenue à jour dans KarlaIA.
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