Travel Consulting and Sales

Durée

1 185 heures · 12 mois

Diplôme

DEP

Unités

79

Code

5855

Offert à

1 endroit

Ce que tu vas apprendre

The Travel Consulting and Sales program aims to train travel sales consultants. The job consists of interacting with customers, determining needs and expectations and describing travel offers and the agencies' services. The consultant will be able to offer information on destinations, modes of travel, lodging and the costs associated all with the goal of selling travel products and services. The consultant will perform administrative tasks such as reservations, billing as well as coordinating payment for products purchased and prepare travel documents. Excellent customer service skills are expected. The consultant will be expected to sell travel packages as well as customized travel products (such as sun, cultural, health, adventure, sports, ecological, etc. destinations), cruises, business and tourist plans. He or she will also offer transportation and lodging packages, and travel insurance. The range of travel products and services proposed by agencies is forever evolving. The role of the travel consultant also consists of informing the client on travel conditions such as requirements to enter and exit a country, foreign currency and exchange rates, traveller security, etc. To exercise their profession, a travel consultant must have a certificate issued by the Consumer Protection Office.

Le métier, en bref

Agent de voyage Les agentes et les agents de voyage font de la promotion et vendent des voyages de tout genre : croisière, soleil, culture, excursion, etc. Ils conseillent la clientèle sur des forfaits et des services de voyage de loisirs et d’affaires. Dans le cadre de leurs fonctions, ils doivent assurer le service après-vente et planifier des itinéraires. Aussi, ils effectuent des réservations de vols, d’hôtels, de voiture, etc. C’est un métier stimulant pour qui aime la géographie et possède des aptitudes pour la vente et la gestion. Un emploi comme agent de voyage demande un bon sens de l’organisation et une personnalité sociable, dynamique et courtoise. Formation(s) connexe(s) Réception en hôtellerie Représentation Techniques de tourisme Salaire moyen Agent de voyage — 22,00 $ Appellation(s) d'emploi Agent/agente de voyages Conseiller/conseillère en voyages

Ce que ça te prend pour entrer

To be admitted to the Travel Consulting and Sales program, students must meet the following conditions: Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree OR Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning OR Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the follwing table), or recognition of equivalent learning OR Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister Préalables fonctionnels A person who has reached the age of 18 can be admitted to a program of study leading to a Diploma of vocational studies (DVS) based on functional prerequisites. These prerequisites, in place for those aged at least 18 years at the start date declared for the vocational training program, are: successful completion of the general development test (GDT) and obtaining and passing the tests relative to the specific prerequisites in the language of instruction and mathematics, if applicable. This table indicates the new course codes for common core basic education (CCBE) and diversified basic education (DBE) required for the specific prerequisites in language of instruction and mathematics for the targeted program of study. In the cases where the new course codes for the CCBE and the DBE are in progressive implementation, the old codes are indicated in parenthesis and are still valid. The equivalent course codes in basic education in the youth sector are also indicated in the table. When a DVS does not require any specific prerequisites in language of instruction or in mathematics, a (-) will be displayed in the appropriate field. Please note that the functional prerequisites do not apply to attestation of vocational specialty (AVS) programs. Préalables spécifiques Langue d'enseignement Langue seconde Mathématique Adultes Jeunes Adultes Jeunes Adultes Jeunes ENG-4103-3 ou (ENG-4062-3) 632-406 ou (630-416) FRE-4102-1 ou (FRE-4091-6) 634-404 ou 635-406 ou (634-414) - -